DJ
Doe J

1 reviews | Active since Jul 2011

07 Aug 2017, 10:36

Billed me for the router but refusing to answer questions

<p>Hi people,</p> <p>I mailed you about the router and you have not responded. I asked for return details and so on, why can you just not reply? You know I can cancel the credit card payment right?</p>

0
Replies (1)
Webafrica
Webafrica's reply07 Aug 2017, 16:43
Official

Hello ,

Thank you so much for your enquiry.

We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah