J
Jacques
1 reviews | Active since May 2026
11 May 2026, 18:13
Biggest let down is ...
Biggest let down is the availability of help via WhatsApp.
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Replies (1)
Webafrica's replyOfficial
12 May 2026, 08:39Hi Jacques,
Thank you for sharing your feedback with us. We understand how disappointing it can be when getting help through WhatsApp feels slow or unreliable, especially when you’re trying to resolve something quickly. Limited availability on a support channel can be frustrating, and we recognise the impact this has on your overall experience.
We’d really appreciate the opportunity to assist further and make sure your concern is properly addressed. Please feel free to send us a direct message on Hello Peter with a brief description of what you still need help with, and we’ll gladly look into it and support you from there.
Your feedback regarding WhatsApp availability will be shared with our Service Quality Team for review, as accessibility and responsiveness across support channels are important to us.
Warm regards,
Webafrica Crew
Thank you for sharing your feedback with us. We understand how disappointing it can be when getting help through WhatsApp feels slow or unreliable, especially when you’re trying to resolve something quickly. Limited availability on a support channel can be frustrating, and we recognise the impact this has on your overall experience.
We’d really appreciate the opportunity to assist further and make sure your concern is properly addressed. Please feel free to send us a direct message on Hello Peter with a brief description of what you still need help with, and we’ll gladly look into it and support you from there.
Your feedback regarding WhatsApp availability will be shared with our Service Quality Team for review, as accessibility and responsiveness across support channels are important to us.
Warm regards,
Webafrica Crew
Webafrica's reply12 May 2026, 08:39
Official
Hi Jacques,
Thank you for sharing your feedback with us. We understand how disappointing it can be when getting help through WhatsApp feels slow or unreliable, especially when you’re trying to resolve something quickly. Limited availability on a support channel can be frustrating, and we recognise the impact this has on your overall experience.
We’d really appreciate the opportunity to assist further and make sure your concern is properly addressed. Please feel free to send us a direct message on Hello Peter with a brief description of what you still need help with, and we’ll gladly look into it and support you from there.
Your feedback regarding WhatsApp availability will be shared with our Service Quality Team for review, as accessibility and responsiveness across support channels are important to us.
Warm regards,
Webafrica Crew
Thank you for sharing your feedback with us. We understand how disappointing it can be when getting help through WhatsApp feels slow or unreliable, especially when you’re trying to resolve something quickly. Limited availability on a support channel can be frustrating, and we recognise the impact this has on your overall experience.
We’d really appreciate the opportunity to assist further and make sure your concern is properly addressed. Please feel free to send us a direct message on Hello Peter with a brief description of what you still need help with, and we’ll gladly look into it and support you from there.
Your feedback regarding WhatsApp availability will be shared with our Service Quality Team for review, as accessibility and responsiveness across support channels are important to us.
Warm regards,
Webafrica Crew