Beyond useless

I struggled for over 3 months to get my ADSL line working. Finally, 3 weeks ago it was rectified. <br> One storm last night and the line is down again. Exactly same fault as before. Web africa tells me that line is fine. No problems. As if I am an idiot and can not turn on a modem and see the little red light ( you know, the same one that was on for THREE FRIGGIN MONTHS!! Seriously? And, they have NO record of the last 3 months fights with Telkom or faults logged. <br> <br> Plus, I was told to pay for 3 months despite having no service because all charges would be reversed when the line was fixed. However, although I have been credited for the line I am still charged for data! Effectively, that is like being charged for phone calls when you had no phone line. <br> <br> FOBBED OFF YET AGAIN BY A RUDE \customer care"- and I use those terms lightly- saying that it will be reported to TELKOM and escalated. I will not hold my breathe. <br> """