beyond pathetic

bad line,always buffering even the cell phone is buffering. Whatsapp messages delayed and this is an 20/10 line. there chat lines is bad as well,waiting long for feedback. i have cancelled on the 23rd december 2024. Lusanda m assisted me and was told i must wait 30 calendar days. so now this month my debit went off, i am busy with another agent only to find out he never cancelled i need to pay for another month of buffering. now this Jezmei person decided to drop the that but we still speaking. this means now another 30min or so to start again. no wonder you cant contact them so that can treat people this way.