Beware of Billing

This is the second time writing a poor review on WebAfrica.

All went smoothly during the purchasing stage as well as during set up. I expected to pay R619 with a fee of R250 for the router delivery. No connection fee, no set up fee etc etc as thats what i was told....I received my invoice this morning with a debit order of R1687, FOR WHAT??? "Due to Covid-19 times", we are expected to chat to an agent via Whatsapp, which is fine, but im sure when you select "billing inquiry" they don't get back to you. I have been trying since 6:30AM to get through to anyone who can assist me. WITH NO LUCK! kept getting told "no agent available" "we will keep trying". So i would like someone to actually call me to explain what this unexpected amount is for.

FYI WebAfrica, I have reversed the debit order of R1687 and i will not be releasing any funds until i have an explanation on this matter!