Z
Zinhle

1 reviews | Active since Sept 2026

14 Sept 2026, 12:01

Been having network ...

Been having network connection issues since Sunday and the Yanga the agent gave wrong reference and Vuyokazi today was able to assist and updated my new contact number

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Replies (1)
Webafrica
Webafrica's reply14 Sept 2026, 12:07
Official
Hi Zinhle,

We understand how frustrating it must have been dealing with a connection issue since Sunday, especially after receiving incorrect information during your first interaction. We’re glad Vuyokazi was able to step in, update your contact details and provide the assistance you needed. We’ll keep focusing on accurate information and consistent follow-through so customers can get the right assistance without having to start over.

Keep track of your connection, usage, and updates all in one place with the Webafrica app Webafrica Mobile App Guide (v2.1.15) 

Warm regards,
Webafrica Crew