PH
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1 reviews | Active since Apr 2018

14 May 2018, 18:04

Because you only seem to take me seriously when I write on hellopeter

4 weeks, maybe 20 phone calls ,1 technician visit and 2 line switches later and my fibre still has line issues. Called the call centre later - was told the person I need to speak to wasn't in the office ****erally happens every time) and that they would call me back. They didn't ****erally happens every time). Only get responses when I write on here, so hello. If someone who is working could give me a call and tell whats cracking that would be lovely. Tired of chasing every. single. time.

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Replies (1)
Webafrica
Webafrica's reply15 May 2018, 08:38
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica