Battling to get my VOIP to work for two weeks!

Morgen, OK now I had enought! On 05/10/2019 I mailed that my VOIP is not working. They say I have to change IP. It did not work. Then on 09/10/2019 I mailed again that my VOIP does not work and mentioned that I have changed the IP again. Seriously the problem is on WebAfrica side as the call to my number fail. Dail the phone and you will see. For the death om me the guy say change IP adress. People this is not good enought. This month I started to pay for the service and the problem start! Is this how it is going forward.

So for the last time the VOIP is not working. I have: - Changed the IP adress - The Zoiper account show it is connected and authirised. - However if you phone it tell "Nt accepte dhere" - If I phone the number I can here the beeps when it goes pass the exchange to route to WebAfrica but then the call fail. Thie issue is somewhere that I do not have control over. - DO NOT TEL MET TO CHANGE THE IP EVER AGAIN!

I do not have time to run after issues to get people to do there job. Please fix or tell me to find a new VOIP service provider! That is all I ask be honest if you cannot provide the service!

Danke