1 reviews | Active since Dec 2016

24 Oct 2018, 08:32

BAITING FOR PERSONAL INFORMATION BY WEBAFRICA

Looking into fibre in Lonehill area. Webafrica comes up. Invites you to check for availability. Availability confirmed. with proviso of manual processing of order. Passed on to next window where FULL personal details including banking details are requested so they can contact you to install within 7 days. You then receive an email advising they will contact you when fibre is available in your area. A TOTAL **** TO GET YOUR PERSONAL DETAILS!

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Replies (1)
Webafrica
Webafrica's reply24 Oct 2018, 12:50
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica