S
Sharner
1 reviews | Active since Apr 2026
20 Apr 2026, 08:36
Bad services i had a...
Bad services i had asked for an extension since last week im currently still waiting,with the internet giving problems on a daily they cant even grant me the time to extend my payment arrangement,but quick to switch your services off
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Webafrica's replyOfficial
20 Apr 2026, 09:02 Hi Sharner.
We hear your frustration, especially with waiting for a payment extension while experiencing ongoing service issues. It’s understandably upsetting to feel like action is delayed when you’re trying to keep your service active and stable.We’ve arranged for our Finance Collections team to urgently review your service suspension and the payment extension request you raised. They will be in touch with you directly as soon as possible to confirm the outcome and guide you on the next steps, so there is clarity and no further delay.From a service perspective, intermittent connectivity issues can sometimes influence account stability decisions, which is why we want both the finance and technical aspects aligned properly for you in one go, rather than leaving you stuck between teams.To help speed things up on your side, please ensure your contact number and email linked to your account are up to date, as this will allow the team to reach you without any back-and-forth delays.We’re actively working on getting this resolved for you and bringing clarity on both the extension and service stability so you’re not left waiting in uncer*****y.Warm regards,
Webafrica Crew
We hear your frustration, especially with waiting for a payment extension while experiencing ongoing service issues. It’s understandably upsetting to feel like action is delayed when you’re trying to keep your service active and stable.We’ve arranged for our Finance Collections team to urgently review your service suspension and the payment extension request you raised. They will be in touch with you directly as soon as possible to confirm the outcome and guide you on the next steps, so there is clarity and no further delay.From a service perspective, intermittent connectivity issues can sometimes influence account stability decisions, which is why we want both the finance and technical aspects aligned properly for you in one go, rather than leaving you stuck between teams.To help speed things up on your side, please ensure your contact number and email linked to your account are up to date, as this will allow the team to reach you without any back-and-forth delays.We’re actively working on getting this resolved for you and bringing clarity on both the extension and service stability so you’re not left waiting in uncer*****y.Warm regards,
Webafrica Crew
Webafrica's reply20 Apr 2026, 09:02
Official
Hi Sharner.
We hear your frustration, especially with waiting for a payment extension while experiencing ongoing service issues. It’s understandably upsetting to feel like action is delayed when you’re trying to keep your service active and stable.We’ve arranged for our Finance Collections team to urgently review your service suspension and the payment extension request you raised. They will be in touch with you directly as soon as possible to confirm the outcome and guide you on the next steps, so there is clarity and no further delay.From a service perspective, intermittent connectivity issues can sometimes influence account stability decisions, which is why we want both the finance and technical aspects aligned properly for you in one go, rather than leaving you stuck between teams.To help speed things up on your side, please ensure your contact number and email linked to your account are up to date, as this will allow the team to reach you without any back-and-forth delays.We’re actively working on getting this resolved for you and bringing clarity on both the extension and service stability so you’re not left waiting in uncer*****y.Warm regards,
Webafrica Crew
We hear your frustration, especially with waiting for a payment extension while experiencing ongoing service issues. It’s understandably upsetting to feel like action is delayed when you’re trying to keep your service active and stable.We’ve arranged for our Finance Collections team to urgently review your service suspension and the payment extension request you raised. They will be in touch with you directly as soon as possible to confirm the outcome and guide you on the next steps, so there is clarity and no further delay.From a service perspective, intermittent connectivity issues can sometimes influence account stability decisions, which is why we want both the finance and technical aspects aligned properly for you in one go, rather than leaving you stuck between teams.To help speed things up on your side, please ensure your contact number and email linked to your account are up to date, as this will allow the team to reach you without any back-and-forth delays.We’re actively working on getting this resolved for you and bringing clarity on both the extension and service stability so you’re not left waiting in uncer*****y.Warm regards,
Webafrica Crew