aC
ashley C

1 reviews | Active since Aug 2016

05 May 2025, 10:25

Bad service Vuma/Webafrica

It's been 3 days since I have made qpayment, and yet I am sitting without WiFi. No one calls you no gets back to from Webafrica or vumatel. They will also politely tell you the days you missed is the days you missed , because that day you bought your voucher is from day one, total bad service. I have call twice no answer just waiting for ever on the line while my airtime runs out . 3 days I have missed out on work and very important stuff to do, agents just tell you they are busy working on it , Vuma and Webafrica needs to sort themselves out, this is utter nonsense pleaae. Tomorrow will be day 4 I am without a connection.

Again!!!!! This happened to me before , last time I waited so long it was ridiculous.

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