Bad service regarding installation of new fiber line

Very bad service. Placed order for now fiber line on 23 May 2022. Spoke to an Agent named Cheslin regarding CPE box installarltion on the 25 May 2022. He was supposed to get back to me to confirm installation date. To date no word from Webafrica and call centre number just directs you to whatsapp auto service. Can't speak to an agent and not replies are not helpful.