Z
Zenande
1 reviews | Active since Jun 2026
09 Jun 2026, 17:33
Bad service, no call...
Bad service, no call centre, took me 2 weeks for my issue to be resolved
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Replies (1)
Webafrica's replyOfficial
10 Jun 2026, 08:26Hi Zenande,
Thank you for taking the time to share your feedback. We understand how frustrating it must have been to wait such a long time for your issue to be resolved, especially when you were expecting quicker support. Delays like this can make the overall experience feel very disappointing.
Waiting this long for assistance isn’t the kind of service experience we aim to provide, and your frustration is completely understandable.
Your feedback has been shared with our Service Quality Team for review and improvement, as ensuring quicker response times and smoother resolutions remains a key priority for us.
If there’s anything further you’d still like us to look into or assist with, please feel free to send us a direct message via Hello Peter, and we’ll gladly take it forward for you.
We remain committed to improving your experience and ensuring better support going forward.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your feedback. We understand how frustrating it must have been to wait such a long time for your issue to be resolved, especially when you were expecting quicker support. Delays like this can make the overall experience feel very disappointing.
Waiting this long for assistance isn’t the kind of service experience we aim to provide, and your frustration is completely understandable.
Your feedback has been shared with our Service Quality Team for review and improvement, as ensuring quicker response times and smoother resolutions remains a key priority for us.
If there’s anything further you’d still like us to look into or assist with, please feel free to send us a direct message via Hello Peter, and we’ll gladly take it forward for you.
We remain committed to improving your experience and ensuring better support going forward.
Warm regards,
Webafrica Crew
Webafrica's reply10 Jun 2026, 08:26
Official
Hi Zenande,
Thank you for taking the time to share your feedback. We understand how frustrating it must have been to wait such a long time for your issue to be resolved, especially when you were expecting quicker support. Delays like this can make the overall experience feel very disappointing.
Waiting this long for assistance isn’t the kind of service experience we aim to provide, and your frustration is completely understandable.
Your feedback has been shared with our Service Quality Team for review and improvement, as ensuring quicker response times and smoother resolutions remains a key priority for us.
If there’s anything further you’d still like us to look into or assist with, please feel free to send us a direct message via Hello Peter, and we’ll gladly take it forward for you.
We remain committed to improving your experience and ensuring better support going forward.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your feedback. We understand how frustrating it must have been to wait such a long time for your issue to be resolved, especially when you were expecting quicker support. Delays like this can make the overall experience feel very disappointing.
Waiting this long for assistance isn’t the kind of service experience we aim to provide, and your frustration is completely understandable.
Your feedback has been shared with our Service Quality Team for review and improvement, as ensuring quicker response times and smoother resolutions remains a key priority for us.
If there’s anything further you’d still like us to look into or assist with, please feel free to send us a direct message via Hello Peter, and we’ll gladly take it forward for you.
We remain committed to improving your experience and ensuring better support going forward.
Warm regards,
Webafrica Crew