1 reviews | Active since May 2016
Bad service is better than what they offer at the moment, which is ZERO SERVICE
If these guys even offered BAD SERVICE, it would be a step-up from where they are now. You submit tickets and queries and get automated responses that they will reply 24-48 hours later (which in itself is RIDICULOUS if you are having issues), and weeks later you still hear nothing. If you do get a reply, which happens now and then, it is started with an apology. Absolutely an ISP we can do without!
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica