Bad service incorrect billing

<p>Ive been with webafrica for almost 10 years and they used to be a good isp BUT times have changed. They are now the poorest of poor when it comes to service.<br />I requested my line to be changed to a 20 mbps line from 10mbps and web acfica sort of did it and promtly started to bill for the 20 mbps line. However the line was only running slightly over 10mbps and i informd wa support of this and that they cannot bill for 20mbps. Support then informed me that they are not billing for 20mbps (ive been invoced and the deduction wen off my account by now) so Webafrica have **** to me. I then deciced its time to go and my new isp have been brilliant and actually checked my line and said they will only set my line at 10mbps as it wont sync at 20. Now i have informed Webafrica multipule times that my line is with another isp wo already charges for the line and webafrica have just ignore me and continued billing me for a service I AM NOT RECEVING FROM THEM ANYMORE.. WEB AFRICA just ignores their client and done give a &^*.. Please think before sighning up with web africa their service and network quality do not come close to other isp's. Im now sitting with a Invoice from webafrica billing me for a ADSL 20mbps line thats actually a 10 mbps line and its with another isp! im sure this in breach of the consumer protection act .</p>