Bad service, incompetence, shoved from pillar to post, no internet for a week now

Hello Renè
We understand how frustrating it is to be without internet for a week, especially when you’ve had to follow up repeatedly without seeing the issue resolved. 

Our Activations team is actively working with our MetroFibre partners to get your connection back up and running as soon as possible. We’re keeping this a priority and will continue to keep you updated. Once the reconnection has been confirmed across all relevant fibre systems, we’ll email you to let you know it’s completed.

We appreciate you giving us the opportunity to get this sorted and restore the service you rely on.

Warm regards, 
Webafrica Crew