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Nocawe N
1 reviews | Active since Apr 2026
18 Apr 2026, 12:14
Bad service from Webafrica
Another week has ended with no communication from Webafrica, and all I want to know is when will I get my money, on their last message they promised me that it will take 24 hours for me to get feedback from them, but I got nothing, no email, no call, so I don’t know what does Webafrica want me to do now to get my money, what I don’t understand is that they knew that they are not installing in Khayelitsha but yet they took my money only after the money was taken they told me they don’t operate in Khayelitsha. All I want is my money, how many more weeks or months must I wait to get my money?
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Webafrica's replyOfficial
20 Apr 2026, 09:39Hello Nocawe,
Thanks for taking the time to share your feedback with us. We understand how frustrating and disappointing this situation must be, especially given the continued delays, lack of communication, and the uncer*****y around when your refund will be processed. We also understand your concern regarding the expectation set previously and not receiving the promised feedback within the stated timeframe.
We want to assure you that we are actively tracking your refund case to ensure it is fully resolved. The matter remains with the relevant teams, and we are continuing to follow up to obtain a clear update and final resolution for you as soon as possible.
If you need any further assistance, please feel free to reach out to us on Hello Peter and we’ll assist you directly.
Warm regards,
Webafrica Crew
Thanks for taking the time to share your feedback with us. We understand how frustrating and disappointing this situation must be, especially given the continued delays, lack of communication, and the uncer*****y around when your refund will be processed. We also understand your concern regarding the expectation set previously and not receiving the promised feedback within the stated timeframe.
We want to assure you that we are actively tracking your refund case to ensure it is fully resolved. The matter remains with the relevant teams, and we are continuing to follow up to obtain a clear update and final resolution for you as soon as possible.
If you need any further assistance, please feel free to reach out to us on Hello Peter and we’ll assist you directly.
Warm regards,
Webafrica Crew
Webafrica's reply20 Apr 2026, 09:39
Official
Hello Nocawe,
Thanks for taking the time to share your feedback with us. We understand how frustrating and disappointing this situation must be, especially given the continued delays, lack of communication, and the uncer*****y around when your refund will be processed. We also understand your concern regarding the expectation set previously and not receiving the promised feedback within the stated timeframe.
We want to assure you that we are actively tracking your refund case to ensure it is fully resolved. The matter remains with the relevant teams, and we are continuing to follow up to obtain a clear update and final resolution for you as soon as possible.
If you need any further assistance, please feel free to reach out to us on Hello Peter and we’ll assist you directly.
Warm regards,
Webafrica Crew
Thanks for taking the time to share your feedback with us. We understand how frustrating and disappointing this situation must be, especially given the continued delays, lack of communication, and the uncer*****y around when your refund will be processed. We also understand your concern regarding the expectation set previously and not receiving the promised feedback within the stated timeframe.
We want to assure you that we are actively tracking your refund case to ensure it is fully resolved. The matter remains with the relevant teams, and we are continuing to follow up to obtain a clear update and final resolution for you as soon as possible.
If you need any further assistance, please feel free to reach out to us on Hello Peter and we’ll assist you directly.
Warm regards,
Webafrica Crew