MZ
Mpho Z
1 reviews | Active since Apr 2026
22 Apr 2026, 06:11
Bad service from WebAfrica
Their Agent captured the wrong address when we reach out to them to cancel the address which was captured wrongly they refuse to help us taking us from one to another person on the portal. This is not fair Hello Peter please intervene
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Webafrica's replyOfficial
22 Apr 2026, 08:32Hello Mpho,
We understand your frustration regarding the incorrect address being captured and the difficulty you’ve experienced when trying to get this corrected, especially when being transferred between different channels without resolution. This is understandably not the level of service you should expect.
To assist you further, please send us a direct message on Hello Peter with the correct address, along with the email address or cellphone number linked to the account. This will allow us to locate your profile accurately and ensure the details are corrected.
Once received, we will verify the account and ensure the matter is directed to the relevant team for proper resolution.
Kind regards,
Webafrica Crew
We understand your frustration regarding the incorrect address being captured and the difficulty you’ve experienced when trying to get this corrected, especially when being transferred between different channels without resolution. This is understandably not the level of service you should expect.
To assist you further, please send us a direct message on Hello Peter with the correct address, along with the email address or cellphone number linked to the account. This will allow us to locate your profile accurately and ensure the details are corrected.
Once received, we will verify the account and ensure the matter is directed to the relevant team for proper resolution.
Kind regards,
Webafrica Crew
Webafrica's reply22 Apr 2026, 08:32
Official
Hello Mpho,
We understand your frustration regarding the incorrect address being captured and the difficulty you’ve experienced when trying to get this corrected, especially when being transferred between different channels without resolution. This is understandably not the level of service you should expect.
To assist you further, please send us a direct message on Hello Peter with the correct address, along with the email address or cellphone number linked to the account. This will allow us to locate your profile accurately and ensure the details are corrected.
Once received, we will verify the account and ensure the matter is directed to the relevant team for proper resolution.
Kind regards,
Webafrica Crew
We understand your frustration regarding the incorrect address being captured and the difficulty you’ve experienced when trying to get this corrected, especially when being transferred between different channels without resolution. This is understandably not the level of service you should expect.
To assist you further, please send us a direct message on Hello Peter with the correct address, along with the email address or cellphone number linked to the account. This will allow us to locate your profile accurately and ensure the details are corrected.
Once received, we will verify the account and ensure the matter is directed to the relevant team for proper resolution.
Kind regards,
Webafrica Crew