HA
Hilda A

1 reviews | Active since Jun 2018

19 Jun 2018, 15:45

Bad service from WEBAFRICA and Cell C

I ordered a 100GB Cell C LTE package.

100Gb used in 17 days when on some day NO devices were connected!!! Items are downloaded and NOT streamed. No explanation on the high useage.

Logged a call with support @Webafrica who only allow emails and no response on the above.

0
Replies (1)
Webafrica
Webafrica's reply20 Jun 2018, 07:19
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica