Bad service from WEBAFRICA

Disappointed with the service I received from webafrica they never get back to you . When you call you can stay on the line very long 45min will pass and still they do not answer. There watsapp is a joke they respond sometimes when you luck . My fiber dont work properly since it was installed in June I have reported it so many times the last I messaged them was 15 August 2020 . I was told the people who installed the fiber will come out to me to check the fiber line. I asked will they call me before they come I was told yes it's the 25th August 2020 and still nothing yet I pay every month. The fiber is so slow it goes off line saying ( NO INTERNET CONNECTION) or it is off altogether there is signal when you by the router just move a meter away from it then you cant connect at all. Webafrica is taking me for a fool the dont fix the problem and they dont intend to become if they where going to fix the problem it would have be done a long time ago. This has gone on way to long already such BAD serve I need assistance asap