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mirriam M
1 reviews | Active since Oct 2024
24 Mar 2026, 18:16
Bad service
I have never experienced such poor and unacceptable online service. It’s extremely frustrating that you offer a WhatsApp line, yet customers are not attended to. Chats are closed without even engaging or assisting the customer, which is highly unprofessional.
Helpful (0)
Replies (3)0
Replies (3)
Webafrica's replyOfficial
25 Mar 2026, 08:50Hi Mirriam,
We understand how challenging it can be when support doesn’t feel immediately available, and we appreciate you taking the time to share your experience. While we know waiting and being transferred can be frustrating, we’re glad to assist and ensure your concerns are addressed properly.
If you still need help with your issue, please send us a direct message on Hello Peter along with a brief description of the problem, and we’ll make sure it’s attended to promptly.
Thank you for sharing your feedback, as it helps us improve our service and provide better support for all our customers.
Kind regards,
Webafrica Team
We understand how challenging it can be when support doesn’t feel immediately available, and we appreciate you taking the time to share your experience. While we know waiting and being transferred can be frustrating, we’re glad to assist and ensure your concerns are addressed properly.
If you still need help with your issue, please send us a direct message on Hello Peter along with a brief description of the problem, and we’ll make sure it’s attended to promptly.
Thank you for sharing your feedback, as it helps us improve our service and provide better support for all our customers.
Kind regards,
Webafrica Team
Webafrica's reply25 Mar 2026, 08:50
Official
Hi Mirriam,
We understand how challenging it can be when support doesn’t feel immediately available, and we appreciate you taking the time to share your experience. While we know waiting and being transferred can be frustrating, we’re glad to assist and ensure your concerns are addressed properly.
If you still need help with your issue, please send us a direct message on Hello Peter along with a brief description of the problem, and we’ll make sure it’s attended to promptly.
Thank you for sharing your feedback, as it helps us improve our service and provide better support for all our customers.
Kind regards,
Webafrica Team
We understand how challenging it can be when support doesn’t feel immediately available, and we appreciate you taking the time to share your experience. While we know waiting and being transferred can be frustrating, we’re glad to assist and ensure your concerns are addressed properly.
If you still need help with your issue, please send us a direct message on Hello Peter along with a brief description of the problem, and we’ll make sure it’s attended to promptly.
Thank you for sharing your feedback, as it helps us improve our service and provide better support for all our customers.
Kind regards,
Webafrica Team
mM
mirriam M's updateReviewer Update
25 Mar 2026, 17:26Thank you for your response. I was assisted this morning, and the consultant who helped me was incredibly helpful. I truly appreciate the great service. Thank you, Jean-Pierre D.
mM
mirriam M's update25 Mar 2026, 17:26
Reviewer Update
Thank you for your response. I was assisted this morning, and the consultant who helped me was incredibly helpful. I truly appreciate the great service. Thank you, Jean-Pierre D.
Webafrica's replyOfficial
26 Mar 2026, 08:14Hi Mirriam, we’re glad to hear that you were assisted this morning and that the consultant provided such a helpful and positive experience, that’s exactly the level of service we aim to deliver every time. It’s great to know your issue was handled smoothly and that you felt well supported throughout.
If you need anything else going forward or have any questions, you’re always welcome to reach out, we’ll be here to assist. Thanks again for taking the time to share your experience with us.
Warm regards,
Webafrica Crew
If you need anything else going forward or have any questions, you’re always welcome to reach out, we’ll be here to assist. Thanks again for taking the time to share your experience with us.
Warm regards,
Webafrica Crew
Webafrica's reply26 Mar 2026, 08:14
Official
Hi Mirriam, we’re glad to hear that you were assisted this morning and that the consultant provided such a helpful and positive experience, that’s exactly the level of service we aim to deliver every time. It’s great to know your issue was handled smoothly and that you felt well supported throughout.
If you need anything else going forward or have any questions, you’re always welcome to reach out, we’ll be here to assist. Thanks again for taking the time to share your experience with us.
Warm regards,
Webafrica Crew
If you need anything else going forward or have any questions, you’re always welcome to reach out, we’ll be here to assist. Thanks again for taking the time to share your experience with us.
Warm regards,
Webafrica Crew