Bad service

my agreement with you is to debit on the 1st. We did not agree about a specific Tim as long as its during the day. Now you decided to go at 9am When i deposited money into hat account around 10am. You then never took it because you only went there at 9. Why dont u wait the entire day? Now im not even able to pay when trying to ask you agents to send direct debit now it seems impossible. Im short of words