Bad service.

I am just giving 1 because there is no option of 0.i did application on the 4th of march,my account was debited double what I expected on the 7th. Since the 7th I have been trying to get clarity and explanation from web Africa with no success. I was taken from pillar to post on their whatsapp because they do not have have the line you can call,and their emails, you don't get a response. I sent an email yesterday cancelling the subscription because no one is willing to help me. Today I got a call from delivery guy saying they are here to deliver the router, I told them I am not home, and I have cancelled the service they must go back with the router. I am now told that I have to pay for installation, activation and the router fees. Bad service I must tell you. I am gonna make sure no one I care about come closer to the word "web Africa"