MR
Marco R

1 reviews | Active since Nov 2017

01 Jun 2018, 08:13

Bad Service and unresolved issues

I logged a ticket with WebAfrica on the 22nd of May for an urgent issue currently blocking me from performing my work from home. I received response from them on the 22nd requesting that I give it 24 hours to see if the issue resolves itself. I did so. On the 23rd I reverted back to them stating the issue persists, and I am unable to work from home. I have not heard back from them since then, and am left in the dark on this issue, still unable to perform my work from home

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Replies (1)
Webafrica
Webafrica's reply01 Jun 2018, 09:10
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica