Bad Service and no Support

I have just phone Web Africa again about 11:20 Am on the 10 October 2019.

I can get through to the sales department but getting through to support and cancellation is impossible. It is like sales is easy but support or cancellations are impossible.

As I have a contract with you guys that are hardly a few days old and no support, I want to cancel. As you Web Africa is not keeping there contract with me. I will not take ownership of the contract and will not courier the modem back to Web Africa on my expenses. How can I be kept responsible for it if you guys don't support me! I had no benefits since I went into a agreement with Web Africa. I can understand if I am a few months with Web Africa but I have not been with Web Africa more than a week, now you Web Africa makes it impossible for me and want me to courier the modem on my expenses! A contract goes both ways. No they making it impossible for me.