Bad service and customer care

Customer care no good if you call them they just pass the bucket to vumatel that replaced all the equipment and did all the tests just to find out that the problem sit at webafrica this has been going on for more that a week . Then if you call them and ask to speak to someone more technical the lady would say she know everything and put the phone down in you ear . You call again and they just put the phone down in your ear after you give them your customer number what a bad company . They use to be good but is rotting like most of the big company's