Bad Service And active my fiber line

After making a payment to activate my network, I was advised that the process will be completed within 3 days after payment by the first agent that helped me out. I proceeded to follow up again I was advised that everything will be fine by the next day. I followed up the next day when I noticed that my line isn't active and I was informed within 3 to 5, it's now the full 5 days and I followed up again, I was advised in the morning that the service will be activated today, it's noon now and there is another story, after been advised that my fiber line will be activated today I'm told to wait another 5 days?!? This the worst service that I have ever experienced and the lies that the agents write when providing feedback I need my line sorted today. I spoke to tye following agents Arezona, Enrico, Melissa, Wade all giving different stories.