MS
Martie S
1 reviews | Active since Nov 2025
06 Mar 2026, 11:20
Bad service
Since Nov 2025 I have being trying to sort my account out still no feedback just ticket nr
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Replies (1)
Webafrica's replyOfficial
06 Mar 2026, 11:27Hello Martie. Thank you for bringing this to our attention. We completely understand how frustrating it must be to wait for a resolution and not have received updates, and your time and trust are very important to us.
We have managed to locate your profile and can see that there is an active refund case open on your account. Our teams are actively investigating this matter and will ensure you receive a response via email *** as soon as possible.
We appreciate your patience while this is being resolved and are committed to keeping you updated throughout the process. R^
Webafrica's reply06 Mar 2026, 11:27
Official
Hello Martie. Thank you for bringing this to our attention. We completely understand how frustrating it must be to wait for a resolution and not have received updates, and your time and trust are very important to us.
We have managed to locate your profile and can see that there is an active refund case open on your account. Our teams are actively investigating this matter and will ensure you receive a response via email *** as soon as possible.
We appreciate your patience while this is being resolved and are committed to keeping you updated throughout the process. R^