AV
Anna-Marie Vorster
1 reviews | Active since Apr 2026
01 Apr 2026, 11:09
Bad service
The service is so bad I've been trying to cancel since 25 Mach 2026 and they still have not as yet cancelled my plan. Further they still deducted the money from my account after comfirming that they cancelled my plan. I have enquired about it but no response has been given.
I would not recommend this place to anyone!
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Replies (1)
Webafrica's replyOfficial
01 Apr 2026, 12:24Hi Anna-Marie, we completely understand how frustrating this experience has been, being unable to get timely confirmation of your cancellation and seeing payments still debited is understandably upsetting. We can confirm that your service has been cancelled. To ensure everything is fully finalised, could you please confirm if the router has been returned? This will help us complete the process and close your account accurately. We appreciate your patience and for bringing this to our attention, and we’re here to assist with any remaining steps. Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply01 Apr 2026, 12:24
Official
Hi Anna-Marie, we completely understand how frustrating this experience has been, being unable to get timely confirmation of your cancellation and seeing payments still debited is understandably upsetting. We can confirm that your service has been cancelled. To ensure everything is fully finalised, could you please confirm if the router has been returned? This will help us complete the process and close your account accurately. We appreciate your patience and for bringing this to our attention, and we’re here to assist with any remaining steps. Warm regards,
Webafrica Crew
Webafrica Crew