MA
Murida A
1 reviews | Active since Dec 2018
02 Apr 2026, 10:54
Bad service
Web Africa sales and after sales the absolute worst when you sign up it's easy and quick for them to take your money but when you have issues no one avaliable to assist you with the problem I haven't even received my service yet but they not assisting with clarification or confirmation about my the router I paid more than a week ago and still waiting.
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Replies (1)
Webafrica's replyOfficial
02 Apr 2026, 11:10Hello Murida,
We completely understand how frustrating it must be to wait for your service while not receiving confirmation or clarity regarding your router. Your experience is important, and we will be sharing your feedback with our service quality team to ensure this is reviewed.
To assist you directly and resolve this as quickly as possible, please send us a direct message on Hello Peter with your email address, cellphone number, or Webafrica account number linked to the account. Once we have these details, we can take a closer look and provide the necessary support.
We appreciate your patience while we work to get your service up and running.
Warm regards,
Webafrica Crew
We completely understand how frustrating it must be to wait for your service while not receiving confirmation or clarity regarding your router. Your experience is important, and we will be sharing your feedback with our service quality team to ensure this is reviewed.
To assist you directly and resolve this as quickly as possible, please send us a direct message on Hello Peter with your email address, cellphone number, or Webafrica account number linked to the account. Once we have these details, we can take a closer look and provide the necessary support.
We appreciate your patience while we work to get your service up and running.
Warm regards,
Webafrica Crew
Webafrica's reply02 Apr 2026, 11:10
Official
Hello Murida,
We completely understand how frustrating it must be to wait for your service while not receiving confirmation or clarity regarding your router. Your experience is important, and we will be sharing your feedback with our service quality team to ensure this is reviewed.
To assist you directly and resolve this as quickly as possible, please send us a direct message on Hello Peter with your email address, cellphone number, or Webafrica account number linked to the account. Once we have these details, we can take a closer look and provide the necessary support.
We appreciate your patience while we work to get your service up and running.
Warm regards,
Webafrica Crew
We completely understand how frustrating it must be to wait for your service while not receiving confirmation or clarity regarding your router. Your experience is important, and we will be sharing your feedback with our service quality team to ensure this is reviewed.
To assist you directly and resolve this as quickly as possible, please send us a direct message on Hello Peter with your email address, cellphone number, or Webafrica account number linked to the account. Once we have these details, we can take a closer look and provide the necessary support.
We appreciate your patience while we work to get your service up and running.
Warm regards,
Webafrica Crew