Bad Service

I moved house in the middle of last month. Service was connected at my new house so everything was perfect until this morning on the 1st of April. No service. Relieved an email the day before stating that my old service has been canceled. This morning on the 1st of April I am chatting with Ngcebo Z. I was told they can not find my address or my account. I have send them screen shots with my account details including my user name and password. No account found. Can not reach there office to speak to someone in person. All that the person can say is they will keep on checking.

In the meantime I have no connectivity and I am running a business from home. This is not the first time I have issues wit webafrica.

Get trained staff to assist with problems like this and get a line where you can speak to a person to assist you.

So I am still without connectivity and loosing business. 2 hours and counting...