BAD SERVICE

I have an issue with my fibre. Vumatel own the infrastructure and Webafrica are my ISP. My internal network is fine but my fibre connection is not. When I call Webafrica call centre, none of the agents are experienced enough to help. Short of telling me to switch everything off and then try again, they have no solution for me and either hang up, or put me on hold indefinitely. I will be cancelling my contract with them as soon as possible. Completely USLESS! I am paying for a service I am not receiving... and I just give a calendar month notice? Go to hell Webafrica!