JG
Jarod G
1 reviews | Active since Oct 2019
10 Mar 2026, 09:19
Bad Service
For no reason Web Africa has disconnected our service on the incorrect date. Trying to get hold of someone is a nightmare. Nobody responds apart from a computerized no service. No one has any interest in our query at all. This has now gone way too far. We need our service to be reactivated urgently. Nobody wants to even call us. The WhatsApp chat is useless and responds after15 hours. We need this sorted urgently. I am going to take this further as we are sick on chatting to people on WhatsApp and getting no response. The WhatsApp chat helps no one. We are chatting to people from Sunday morning with no help whatso ever and its affecting our business. I want this connected immediately as this is not the type of service we are paying for. I asked to speak to the CEO or management and no one seems to get this. Trust me when i say I am not stopping here as this is the worst service ever rendered. I want a phone call urgently and want this resolved urgently
Helpful (0)
Replies (18)0
Replies (18)
Webafrica's replyOfficial
10 Mar 2026, 09:30Hi Jarod, we completely understand how important this is to you, and we want to assist as quickly as possible. To help us resolve your concern, please send an email to *** with the following:
- Your review information
- A link or image of the review
- Your registered Webafrica email address
Webafrica's reply10 Mar 2026, 09:30
Official
Hi Jarod, we completely understand how important this is to you, and we want to assist as quickly as possible. To help us resolve your concern, please send an email to *** with the following:
- Your review information
- A link or image of the review
- Your registered Webafrica email address
JG
Jarod G's updateReviewer Update
10 Mar 2026, 11:25this email address is not correct - again web africa is toying with us....WHAT IS THE CORRECT EMAIL ADDRESS
JG
Jarod G's update10 Mar 2026, 11:25
Reviewer Update
this email address is not correct - again web africa is toying with us....WHAT IS THE CORRECT EMAIL ADDRESS
Webafrica's replyOfficial
10 Mar 2026, 11:52Hi Jarod, thank you for reaching out. We always aim to respond as quickly as possible, and our general response timeframe is up to 24 hours. Your query is important to us, and we’ll ensure you receive an update within this period. U^
Webafrica's reply10 Mar 2026, 11:52
Official
Hi Jarod, thank you for reaching out. We always aim to respond as quickly as possible, and our general response timeframe is up to 24 hours. Your query is important to us, and we’ll ensure you receive an update within this period. U^
Webafrica's replyOfficial
10 Mar 2026, 13:03Hi Jarod, thank you for sharing your concerns. We completely understand how frustrating this has been, especially with the service being down since Sunday morning and the impact it’s having on your work. We want to assure you that feedback regarding your case has already been provided via email, and your escalation has been marked as urgent. The team is actively working to resolve the issue as quickly as possible and correct any errors that caused the disruption. We understand that waiting the usual 24 hours is not ideal given the circumstances, and we are closely monitoring your case to ensure updates are provided as soon as there is progress. Resolving this matter promptly is our top priority, and we appreciate your patience while the team works to get your service restored as soon as possible. U^
Webafrica's reply10 Mar 2026, 13:03
Official
Hi Jarod, thank you for sharing your concerns. We completely understand how frustrating this has been, especially with the service being down since Sunday morning and the impact it’s having on your work. We want to assure you that feedback regarding your case has already been provided via email, and your escalation has been marked as urgent. The team is actively working to resolve the issue as quickly as possible and correct any errors that caused the disruption. We understand that waiting the usual 24 hours is not ideal given the circumstances, and we are closely monitoring your case to ensure updates are provided as soon as there is progress. Resolving this matter promptly is our top priority, and we appreciate your patience while the team works to get your service restored as soon as possible. U^
JG
Jarod G's updateReviewer Update
11 Mar 2026, 07:35ONCE AGAIN WEB AFRICA HAS BEEN LYING-STATING THAT MY QUERY IS OF PRIORITY AND THAT A TEAM IS SORTING IT OUT.THEY LOGGED AN URGENT FOLLOW UP TEAM TO SORT MY QUERY BUT NOTHIG HAS BEEN DONE. I HAVE REQUESTED PLENTY OF TIMES FOR SOMEONE TO CALL ME AND FROM INCEPTION OF THIS QUERY. NOT ONE PERSON BOTHERED TO CALL ME. THEY HAVE NO INTEREST IN THE CUSTOMERS QUERY OR CONCERNS. I HAVE REQUESTED TO SPEAK TO THE CEO AND NO RESPONSE. ITS NOW THE FOURTH DAY OF NO WIFI THATS AFFECTING MY BANK ACCOUNT AND WORK. EMPTY PROMISES WERE MADE YESTERDAY AND NOTHING TRANSPIRED. ALL THAT IS HAPPENING IS THAT THEY MAKING US RUN IS CIRCLES. AGAIN I AM NOT LEAVING THIS ALONE. THEY **** AN SAID SOMONE IS SORTING IT URGENTLY. THEY WERE *********** AND CANCELLED MY WIFI WITH NO REASON AND NO I AM SITING WITH THE PROBLEM. I PROMISE IM NOT STOPPING HERE.
JG
Jarod G's update11 Mar 2026, 07:35
Reviewer Update
ONCE AGAIN WEB AFRICA HAS BEEN LYING-STATING THAT MY QUERY IS OF PRIORITY AND THAT A TEAM IS SORTING IT OUT.THEY LOGGED AN URGENT FOLLOW UP TEAM TO SORT MY QUERY BUT NOTHIG HAS BEEN DONE. I HAVE REQUESTED PLENTY OF TIMES FOR SOMEONE TO CALL ME AND FROM INCEPTION OF THIS QUERY. NOT ONE PERSON BOTHERED TO CALL ME. THEY HAVE NO INTEREST IN THE CUSTOMERS QUERY OR CONCERNS. I HAVE REQUESTED TO SPEAK TO THE CEO AND NO RESPONSE. ITS NOW THE FOURTH DAY OF NO WIFI THATS AFFECTING MY BANK ACCOUNT AND WORK. EMPTY PROMISES WERE MADE YESTERDAY AND NOTHING TRANSPIRED. ALL THAT IS HAPPENING IS THAT THEY MAKING US RUN IS CIRCLES. AGAIN I AM NOT LEAVING THIS ALONE. THEY **** AN SAID SOMONE IS SORTING IT URGENTLY. THEY WERE *********** AND CANCELLED MY WIFI WITH NO REASON AND NO I AM SITING WITH THE PROBLEM. I PROMISE IM NOT STOPPING HERE.
Webafrica's replyOfficial
11 Mar 2026, 09:29Hi Jarod,
Thank you for taking the time to share your continued feedback. We completely understand how upsetting and stressful this situation must feel, especially after several days without a connection and while trying to manage work responsibilities that rely on a stable internet service. Not having clear communication during this time would understandably add to your frustration, and we truly appreciate you continuing to bring this to our attention.
From our side, we can see that the relevant team responsible for Openserve activations has already provided feedback to you. They are actively handling the matter and will continue to keep you updated directly as the process progresses.
We understand how important it is to have clarity on what is happening, and your feedback around the experience and communication has been noted. Thank you for your patience while the activation team continues working on your case and provides further updates. T^
Thank you for taking the time to share your continued feedback. We completely understand how upsetting and stressful this situation must feel, especially after several days without a connection and while trying to manage work responsibilities that rely on a stable internet service. Not having clear communication during this time would understandably add to your frustration, and we truly appreciate you continuing to bring this to our attention.
From our side, we can see that the relevant team responsible for Openserve activations has already provided feedback to you. They are actively handling the matter and will continue to keep you updated directly as the process progresses.
We understand how important it is to have clarity on what is happening, and your feedback around the experience and communication has been noted. Thank you for your patience while the activation team continues working on your case and provides further updates. T^
Webafrica's reply11 Mar 2026, 09:29
Official
Hi Jarod,
Thank you for taking the time to share your continued feedback. We completely understand how upsetting and stressful this situation must feel, especially after several days without a connection and while trying to manage work responsibilities that rely on a stable internet service. Not having clear communication during this time would understandably add to your frustration, and we truly appreciate you continuing to bring this to our attention.
From our side, we can see that the relevant team responsible for Openserve activations has already provided feedback to you. They are actively handling the matter and will continue to keep you updated directly as the process progresses.
We understand how important it is to have clarity on what is happening, and your feedback around the experience and communication has been noted. Thank you for your patience while the activation team continues working on your case and provides further updates. T^
Thank you for taking the time to share your continued feedback. We completely understand how upsetting and stressful this situation must feel, especially after several days without a connection and while trying to manage work responsibilities that rely on a stable internet service. Not having clear communication during this time would understandably add to your frustration, and we truly appreciate you continuing to bring this to our attention.
From our side, we can see that the relevant team responsible for Openserve activations has already provided feedback to you. They are actively handling the matter and will continue to keep you updated directly as the process progresses.
We understand how important it is to have clarity on what is happening, and your feedback around the experience and communication has been noted. Thank you for your patience while the activation team continues working on your case and provides further updates. T^
Webafrica's replyOfficial
11 Mar 2026, 10:10Hi Jarod,
Thank you for taking the time to share your continued feedback. We completely understand how upsetting and stressful this situation must feel, especially after several days without a connection and while trying to manage work responsibilities that rely on a stable internet service. Not having clear communication during this time would understandably add to your frustration, and we truly appreciate you continuing to bring this to our attention.
From our side, we can see that the relevant team responsible for Openserve activations has already provided feedback to you. They are actively handling the matter and will continue to keep you updated directly as the process progresses.
We understand how important it is to have clarity on what is happening, and your feedback around the experience and communication has been noted. Thank you for your patience while the activation team continues working on your case and provides further updates. T^
Thank you for taking the time to share your continued feedback. We completely understand how upsetting and stressful this situation must feel, especially after several days without a connection and while trying to manage work responsibilities that rely on a stable internet service. Not having clear communication during this time would understandably add to your frustration, and we truly appreciate you continuing to bring this to our attention.
From our side, we can see that the relevant team responsible for Openserve activations has already provided feedback to you. They are actively handling the matter and will continue to keep you updated directly as the process progresses.
We understand how important it is to have clarity on what is happening, and your feedback around the experience and communication has been noted. Thank you for your patience while the activation team continues working on your case and provides further updates. T^
Webafrica's reply11 Mar 2026, 10:10
Official
Hi Jarod,
Thank you for taking the time to share your continued feedback. We completely understand how upsetting and stressful this situation must feel, especially after several days without a connection and while trying to manage work responsibilities that rely on a stable internet service. Not having clear communication during this time would understandably add to your frustration, and we truly appreciate you continuing to bring this to our attention.
From our side, we can see that the relevant team responsible for Openserve activations has already provided feedback to you. They are actively handling the matter and will continue to keep you updated directly as the process progresses.
We understand how important it is to have clarity on what is happening, and your feedback around the experience and communication has been noted. Thank you for your patience while the activation team continues working on your case and provides further updates. T^
Thank you for taking the time to share your continued feedback. We completely understand how upsetting and stressful this situation must feel, especially after several days without a connection and while trying to manage work responsibilities that rely on a stable internet service. Not having clear communication during this time would understandably add to your frustration, and we truly appreciate you continuing to bring this to our attention.
From our side, we can see that the relevant team responsible for Openserve activations has already provided feedback to you. They are actively handling the matter and will continue to keep you updated directly as the process progresses.
We understand how important it is to have clarity on what is happening, and your feedback around the experience and communication has been noted. Thank you for your patience while the activation team continues working on your case and provides further updates. T^
JG
Jarod G's updateReviewer Update
11 Mar 2026, 11:43HELLO PETER - AGAIN NO LUCK WITH WEB AFRICA. NO ONE FROM OPENSERVE HAS EMAILED US. SHOW ME PROOF OF THIS EMAIL NO ONE FROM OPENSERVE HAS KEPT US INFORMED OF ANYTHING.
I KEEP GETTING EMAILS FROM *** ONLY APOLOGIZING - ITS NOT HELPING. AGAIN NO ONE IS EVEN HAVOING THE AUDACITY TO CALL ME.YESYERDAY THEY SAID A 24 HR TURNAROUND TIME AND STILL NOTHING TILL THIS MINUTE. NO ONE FROM OPENSERVE HAS PROVIDED FEEDBACK - SHOW ME PROOF PLEASE.
I KEEP GETTING EMAILS FROM *** ONLY APOLOGIZING - ITS NOT HELPING. AGAIN NO ONE IS EVEN HAVOING THE AUDACITY TO CALL ME.YESYERDAY THEY SAID A 24 HR TURNAROUND TIME AND STILL NOTHING TILL THIS MINUTE. NO ONE FROM OPENSERVE HAS PROVIDED FEEDBACK - SHOW ME PROOF PLEASE.
JG
Jarod G's update11 Mar 2026, 11:43
Reviewer Update
HELLO PETER - AGAIN NO LUCK WITH WEB AFRICA. NO ONE FROM OPENSERVE HAS EMAILED US. SHOW ME PROOF OF THIS EMAIL NO ONE FROM OPENSERVE HAS KEPT US INFORMED OF ANYTHING.
I KEEP GETTING EMAILS FROM *** ONLY APOLOGIZING - ITS NOT HELPING. AGAIN NO ONE IS EVEN HAVOING THE AUDACITY TO CALL ME.YESYERDAY THEY SAID A 24 HR TURNAROUND TIME AND STILL NOTHING TILL THIS MINUTE. NO ONE FROM OPENSERVE HAS PROVIDED FEEDBACK - SHOW ME PROOF PLEASE.
I KEEP GETTING EMAILS FROM *** ONLY APOLOGIZING - ITS NOT HELPING. AGAIN NO ONE IS EVEN HAVOING THE AUDACITY TO CALL ME.YESYERDAY THEY SAID A 24 HR TURNAROUND TIME AND STILL NOTHING TILL THIS MINUTE. NO ONE FROM OPENSERVE HAS PROVIDED FEEDBACK - SHOW ME PROOF PLEASE.
Webafrica's replyOfficial
11 Mar 2026, 12:29Hi Jarod. We understand how frustrating this ongoing situation must be, especially with no clear updates and the impact on your work. We’ve escalated your concerns to the team handling Openserve activations and will arrange for the feedback to be resent to you. Your case is being closely monitored, and we appreciate your patience while this is addressed. T^
Webafrica's reply11 Mar 2026, 12:29
Official
Hi Jarod. We understand how frustrating this ongoing situation must be, especially with no clear updates and the impact on your work. We’ve escalated your concerns to the team handling Openserve activations and will arrange for the feedback to be resent to you. Your case is being closely monitored, and we appreciate your patience while this is addressed. T^
Webafrica's replyOfficial
11 Mar 2026, 12:57Hi Jarod. We understand how frustrating this ongoing situation must be, especially with no clear updates and the impact on your work. We’ve escalated your concerns to the team handling Openserve activations and will arrange for the feedback to be resent to you. Your case is being closely monitored, and we appreciate your patience while this is addressed. T^
Webafrica's reply11 Mar 2026, 12:57
Official
Hi Jarod. We understand how frustrating this ongoing situation must be, especially with no clear updates and the impact on your work. We’ve escalated your concerns to the team handling Openserve activations and will arrange for the feedback to be resent to you. Your case is being closely monitored, and we appreciate your patience while this is addressed. T^
JG
Jarod G's updateReviewer Update
13 Mar 2026, 09:41Good day
Please note that no one requested to cancel anything. No one even called myself or my partner from inception of this query. Why would we want to cancel when we so desperately trying to get our wifi connected. Who did they reach out to. WE WANT OUR FIFI CONNECTED. NEXT TIME YOU RESPOND YOU WILL BE SPEAKING ABOUT THE REFUND PROCESS AS WELL AS I SEE THAT YOU ARE VERY BLUNTLY IGNORING THAT PART.
Please note that no one requested to cancel anything. No one even called myself or my partner from inception of this query. Why would we want to cancel when we so desperately trying to get our wifi connected. Who did they reach out to. WE WANT OUR FIFI CONNECTED. NEXT TIME YOU RESPOND YOU WILL BE SPEAKING ABOUT THE REFUND PROCESS AS WELL AS I SEE THAT YOU ARE VERY BLUNTLY IGNORING THAT PART.
JG
Jarod G's update13 Mar 2026, 09:41
Reviewer Update
Good day
Please note that no one requested to cancel anything. No one even called myself or my partner from inception of this query. Why would we want to cancel when we so desperately trying to get our wifi connected. Who did they reach out to. WE WANT OUR FIFI CONNECTED. NEXT TIME YOU RESPOND YOU WILL BE SPEAKING ABOUT THE REFUND PROCESS AS WELL AS I SEE THAT YOU ARE VERY BLUNTLY IGNORING THAT PART.
Please note that no one requested to cancel anything. No one even called myself or my partner from inception of this query. Why would we want to cancel when we so desperately trying to get our wifi connected. Who did they reach out to. WE WANT OUR FIFI CONNECTED. NEXT TIME YOU RESPOND YOU WILL BE SPEAKING ABOUT THE REFUND PROCESS AS WELL AS I SEE THAT YOU ARE VERY BLUNTLY IGNORING THAT PART.
Webafrica's replyOfficial
13 Mar 2026, 09:51 Hi Jarod. Thank you for your message. We understand how frustrating it must be to have paid for your service and still be without connectivity for several days, especially when this affects your daily routine.
We followed up with the relevant team regarding your account, and they have confirmed that they reached out yesterday. During that interaction, they were advised to cancel the order. Could you please confirm that this is still your intention?
Thank you for your patience throughout this process.
Warm regards, Webafrica Crew
We followed up with the relevant team regarding your account, and they have confirmed that they reached out yesterday. During that interaction, they were advised to cancel the order. Could you please confirm that this is still your intention?
Thank you for your patience throughout this process.
Warm regards, Webafrica Crew
Webafrica's reply13 Mar 2026, 09:51
Official
Hi Jarod. Thank you for your message. We understand how frustrating it must be to have paid for your service and still be without connectivity for several days, especially when this affects your daily routine.
We followed up with the relevant team regarding your account, and they have confirmed that they reached out yesterday. During that interaction, they were advised to cancel the order. Could you please confirm that this is still your intention?
Thank you for your patience throughout this process.
Warm regards, Webafrica Crew
We followed up with the relevant team regarding your account, and they have confirmed that they reached out yesterday. During that interaction, they were advised to cancel the order. Could you please confirm that this is still your intention?
Thank you for your patience throughout this process.
Warm regards, Webafrica Crew
JG
Jarod G's updateReviewer Update
13 Mar 2026, 10:04WE DO NOT WANT TO CANCEL.
RE-CONNECT OUR WIFI URGENTLY
RE-CONNECT OUR WIFI URGENTLY
JG
Jarod G's update13 Mar 2026, 10:04
Reviewer Update
WE DO NOT WANT TO CANCEL.
RE-CONNECT OUR WIFI URGENTLY
RE-CONNECT OUR WIFI URGENTLY
JG
Jarod G's updateReviewer Update
13 Mar 2026, 10:42AN ENAIL HAS BEN SENT TO ***.
AGAIN THE REFUND PLEASE - WHAT IS THE PROCESS ANND THE ACCOUNT HOLDER DID NOT REQUEST TO CANCEL - WHEN WAS THIS SENT......
AGAIN THE REFUND PLEASE - WHAT IS THE PROCESS ANND THE ACCOUNT HOLDER DID NOT REQUEST TO CANCEL - WHEN WAS THIS SENT......
JG
Jarod G's update13 Mar 2026, 10:42
Reviewer Update
AN ENAIL HAS BEN SENT TO ***.
AGAIN THE REFUND PLEASE - WHAT IS THE PROCESS ANND THE ACCOUNT HOLDER DID NOT REQUEST TO CANCEL - WHEN WAS THIS SENT......
AGAIN THE REFUND PLEASE - WHAT IS THE PROCESS ANND THE ACCOUNT HOLDER DID NOT REQUEST TO CANCEL - WHEN WAS THIS SENT......
JG
Jarod G's updateReviewer Update
13 Mar 2026, 12:23I WANT TO KNOW WHY IS NO ONE PICKING UP THE PHONE AFTER NUMBEROUS REQUEST TO CALL THE ACCOUNT HOLDER. SEVERAL EMAILS HAVE BEEN SENT TO OPERATE ON LOW VOLTAGE NETWORKS - CERTIFICATE TO HAVE THIS DONE AND NO RESPONSE. EMAILS HAVE BEEN SENT TO THE CEO AND NO REPSONSE FROM HIM EITHER. YOU GUYS CAN CANCEL SO QUICKLY AND BUT TAKE FOREVER TO RECONNECT. AGAIN I SPOKE ABOUT THE REFUND AND YOU ARE SO AFRAID TO COME BACK TO ME ON THIS.....PLLEASE DO NOT MESSAGE BACK AND SAY YOU UNDERSTAND MY FRUSTRATION COS YOU CLEARLY DONT.IM AWAITNING YOUR RESPONSE ON YOUR REFUND.
JG
Jarod G's update13 Mar 2026, 12:23
Reviewer Update
I WANT TO KNOW WHY IS NO ONE PICKING UP THE PHONE AFTER NUMBEROUS REQUEST TO CALL THE ACCOUNT HOLDER. SEVERAL EMAILS HAVE BEEN SENT TO OPERATE ON LOW VOLTAGE NETWORKS - CERTIFICATE TO HAVE THIS DONE AND NO RESPONSE. EMAILS HAVE BEEN SENT TO THE CEO AND NO REPSONSE FROM HIM EITHER. YOU GUYS CAN CANCEL SO QUICKLY AND BUT TAKE FOREVER TO RECONNECT. AGAIN I SPOKE ABOUT THE REFUND AND YOU ARE SO AFRAID TO COME BACK TO ME ON THIS.....PLLEASE DO NOT MESSAGE BACK AND SAY YOU UNDERSTAND MY FRUSTRATION COS YOU CLEARLY DONT.IM AWAITNING YOUR RESPONSE ON YOUR REFUND.
Webafrica's replyOfficial
13 Mar 2026, 14:06 Hello Jarod and GaryWe are here for you. To help, we’ve already logged a request to reopen your order so that the Openserve fibre can be reconnected as soon as possible. Additionally, once this matter is resolved, we will log a credit request to account for connection downtime from 8 March until the date this service is reconnected on the Openserve systems.Our team is actively following up with Openserve and will continue to be here for you for any updates or further support. Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply13 Mar 2026, 14:06
Official
Hello Jarod and GaryWe are here for you. To help, we’ve already logged a request to reopen your order so that the Openserve fibre can be reconnected as soon as possible. Additionally, once this matter is resolved, we will log a credit request to account for connection downtime from 8 March until the date this service is reconnected on the Openserve systems.Our team is actively following up with Openserve and will continue to be here for you for any updates or further support. Warm regards,
Webafrica Crew
Webafrica Crew
JG
Jarod G's updateReviewer Update
13 Mar 2026, 15:02I DONT WANT ANY STORIES OF IT BEING THE WEEKEND AND THEY UNALE TO DO ANYTHIG COS THEN ITS GOING TO BLOW OUT AS I HAVE SAID 6 DAYS FIGHTING THE VERY SAME BATTLE. I DONT UNDERSTAND WHY IT TAKES SO LONG FOR RECONNECTION - BUT I EXPECT TO BE CONTACTED AND RECONNECTION TODAY
JG
Jarod G's update13 Mar 2026, 15:02
Reviewer Update
I DONT WANT ANY STORIES OF IT BEING THE WEEKEND AND THEY UNALE TO DO ANYTHIG COS THEN ITS GOING TO BLOW OUT AS I HAVE SAID 6 DAYS FIGHTING THE VERY SAME BATTLE. I DONT UNDERSTAND WHY IT TAKES SO LONG FOR RECONNECTION - BUT I EXPECT TO BE CONTACTED AND RECONNECTION TODAY
Webafrica's replyOfficial
13 Mar 2026, 15:19 Hello Jarod and Gary,
We recognise how disruptive this has been and the impact it’s having on your day-to-day.
Please be assured that our relevant team is doing everything within their capabilities to get your connection restored as quickly as possible. They are keeping a close eye on the situation and will provide updates to you directly as soon as there is progress.
We truly appreciate your patience while the team continues to work on resolving this matter.
Warm regards,
Webafrica Crew
We recognise how disruptive this has been and the impact it’s having on your day-to-day.
Please be assured that our relevant team is doing everything within their capabilities to get your connection restored as quickly as possible. They are keeping a close eye on the situation and will provide updates to you directly as soon as there is progress.
We truly appreciate your patience while the team continues to work on resolving this matter.
Warm regards,
Webafrica Crew
Webafrica's reply13 Mar 2026, 15:19
Official
Hello Jarod and Gary,
We recognise how disruptive this has been and the impact it’s having on your day-to-day.
Please be assured that our relevant team is doing everything within their capabilities to get your connection restored as quickly as possible. They are keeping a close eye on the situation and will provide updates to you directly as soon as there is progress.
We truly appreciate your patience while the team continues to work on resolving this matter.
Warm regards,
Webafrica Crew
We recognise how disruptive this has been and the impact it’s having on your day-to-day.
Please be assured that our relevant team is doing everything within their capabilities to get your connection restored as quickly as possible. They are keeping a close eye on the situation and will provide updates to you directly as soon as there is progress.
We truly appreciate your patience while the team continues to work on resolving this matter.
Warm regards,
Webafrica Crew