Bad Service
I ordered my new router and LTE-A package on Tuesday, 31 July. Got sent an email by Webafrica stating that I've been Rica'd etc and that delivery will take 3-5 business days.
Got a phone call today on the 6th of Aug telling me the order has only been put in now and that it will take another 3-5 working days. Really?
Im so disappointed after much deliberation choosing this specific ISP and already getting a bad response.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Best regards,
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Best regards,