1 reviews | Active since Apr 2017
Bad service
<p>I app**** for fibre on 31 March and they cant provide me with proper feedback. First they had the wrong address giving telkom the blame then after a month they say openserve has to install DB outside out compleks so that the kompleks can get fibre even after i told Webafrica 4 units already has fibre. They say this can only be done july. Then i phoned telkom as i am fed up with web africas non feedback and then Telkom said o yes here is your address, Telkom could find my address and Unit within 10 sec and the lady from telkom said yes there is fibre in your compleks and they can install within 7 to 21 days. So where does openserve and web africa get their lies from telkom says all is fine????? So i am going to take out my fibre service directly with telkom so please cancell my account at web africa please your service is worse than what people always says about telkom. I am going to take out my service with telkom on tuesday.</p> <p> </p> <p>My web africa account APC36</p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah