1 reviews | Active since Sept 2016

15 Aug 2018, 12:07

Bad product

Posting to save people agony with Webafrica It has been 3 months and no feedback yet as to poor ****ection. I have on email a guaranteed 10Mbps (the add was 50Mbps) for my specific co-ordinates/location and yet only get 200Kbps on average since day once, Also request immediate cancellation due to bad product and false deliverable. I refuse to pay for a service not delivered.

0
Replies (3)
Webafrica
Webafrica's reply16 Aug 2018, 08:36
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica

's update17 Aug 2018, 14:47
Reviewer Update
I keep emailing you all the information you need and you never get back to me. The ticket number was originally logged in this complaint
's update17 Aug 2018, 14:49
Reviewer Update
i have sent it once again all the info you need