RS
Ryan S
1 reviews | Active since Aug 2026
22 Aug 2026, 18:45
Bad Overall Service
Disappointed. Internet line is so bad. I cant even upgrade to a better line because everything is so slow. Its such a hassle. The app is disappointing as well. Can basically do nothing on there. Nobody can help me either! Disappointing.
Helpful (0)
Replies (2)0
Replies (2)
Webafrica's replyOfficial
24 Aug 2026, 09:57Hi Ryan,
We understand how frustrating it is to experience a poor connection and difficulty managing your service, especially when you’re trying to upgrade.We can see that you’ve successfully submitted your order and that it is currently in progress. We’ll allow the order to proceed through the relevant process, and we hope this helps improve your experience.If you still require assistance with anything else, please let us know.Warm regards,
Webafrica Crew
We understand how frustrating it is to experience a poor connection and difficulty managing your service, especially when you’re trying to upgrade.We can see that you’ve successfully submitted your order and that it is currently in progress. We’ll allow the order to proceed through the relevant process, and we hope this helps improve your experience.If you still require assistance with anything else, please let us know.Warm regards,
Webafrica Crew
Webafrica's reply24 Aug 2026, 09:57
Official
Hi Ryan,
We understand how frustrating it is to experience a poor connection and difficulty managing your service, especially when you’re trying to upgrade.We can see that you’ve successfully submitted your order and that it is currently in progress. We’ll allow the order to proceed through the relevant process, and we hope this helps improve your experience.If you still require assistance with anything else, please let us know.Warm regards,
Webafrica Crew
We understand how frustrating it is to experience a poor connection and difficulty managing your service, especially when you’re trying to upgrade.We can see that you’ve successfully submitted your order and that it is currently in progress. We’ll allow the order to proceed through the relevant process, and we hope this helps improve your experience.If you still require assistance with anything else, please let us know.Warm regards,
Webafrica Crew
Webafrica's replyOfficial
24 Aug 2026, 10:05Hello Ryan,
We understand your disappointment with both the performance of your service and your experience when trying to obtain assistance. Slow connectivity can be incredibly frustrating, especially when it affects your ability to manage your services and use the app effectively.We can confirm that there was an outage affecting your area on 22 August, which may have contributed to the issues you experienced. As a first step, please restart your router and monitor the connection to see whether there is any improvement now that the outage has been resolved. We have also reviewed your account and can confirm that your upgrade request has been received and will be processed accordingly. If you continue to experience slow speeds or connectivity issues after restarting your equipment, please send us a direct message via Hello Peter with your most recent speed test result and we`ll gladly take a closer look.Should the issue persist, please reach out to us with the requested information and we will be happy to investigate further.
Warm regards,
Webafrica Crew
We understand your disappointment with both the performance of your service and your experience when trying to obtain assistance. Slow connectivity can be incredibly frustrating, especially when it affects your ability to manage your services and use the app effectively.We can confirm that there was an outage affecting your area on 22 August, which may have contributed to the issues you experienced. As a first step, please restart your router and monitor the connection to see whether there is any improvement now that the outage has been resolved. We have also reviewed your account and can confirm that your upgrade request has been received and will be processed accordingly. If you continue to experience slow speeds or connectivity issues after restarting your equipment, please send us a direct message via Hello Peter with your most recent speed test result and we`ll gladly take a closer look.Should the issue persist, please reach out to us with the requested information and we will be happy to investigate further.
Warm regards,
Webafrica Crew
Webafrica's reply24 Aug 2026, 10:05
Official
Hello Ryan,
We understand your disappointment with both the performance of your service and your experience when trying to obtain assistance. Slow connectivity can be incredibly frustrating, especially when it affects your ability to manage your services and use the app effectively.We can confirm that there was an outage affecting your area on 22 August, which may have contributed to the issues you experienced. As a first step, please restart your router and monitor the connection to see whether there is any improvement now that the outage has been resolved. We have also reviewed your account and can confirm that your upgrade request has been received and will be processed accordingly. If you continue to experience slow speeds or connectivity issues after restarting your equipment, please send us a direct message via Hello Peter with your most recent speed test result and we`ll gladly take a closer look.Should the issue persist, please reach out to us with the requested information and we will be happy to investigate further.
Warm regards,
Webafrica Crew
We understand your disappointment with both the performance of your service and your experience when trying to obtain assistance. Slow connectivity can be incredibly frustrating, especially when it affects your ability to manage your services and use the app effectively.We can confirm that there was an outage affecting your area on 22 August, which may have contributed to the issues you experienced. As a first step, please restart your router and monitor the connection to see whether there is any improvement now that the outage has been resolved. We have also reviewed your account and can confirm that your upgrade request has been received and will be processed accordingly. If you continue to experience slow speeds or connectivity issues after restarting your equipment, please send us a direct message via Hello Peter with your most recent speed test result and we`ll gladly take a closer look.Should the issue persist, please reach out to us with the requested information and we will be happy to investigate further.
Warm regards,
Webafrica Crew