Bad news!

1. The customer service is NON existent. For you to have better luck to get in contact with an agent you have to download the Webafrica app. No phone calls, only text. The replies are so slow. Typing with your index fingers in 2026? Why else would the replies be so slow?? 2. Agents Neo M and Natalie whom I spoke too today (14 March 2026) are the most infuriating people I’ve ever some across. Their service was as graceful as a *** trying to ice skate. Neo M said they would transfer me to a department that can help me since 10am until I had I request to speak to someone around 3pm. 3. I’ve only had internet for 6 days. 🤷♀️ now I’m here on the internet crashing out because my ZTE router is still blinking red (4 days later).

I will gladly support and participate in any Webafrica slander!