Bad manager call back service.

[8:05 am, 04/02/2022] Webafrica: Kwanele: Hi there, my name is Kwanele, how can I assist you today? [8:14 am, 04/02/2022] Francois Bothma: I need a manager to call me urgently. I have been waiting 17 days for a call back and still nothing. I called in yesterday end there was no manager available. [8:15 am, 04/02/2022] Francois Bothma: The call back policy is 24-48 hours. I have been waiting 17 days already. [8:20 am, 04/02/2022] Webafrica: Kwanele: morning .they promise to call you? [8:22 am, 04/02/2022] Francois Bothma: Yes many many times [8:23 am, 04/02/2022] Francois Bothma: [10:53 am, 31/01/2022] Webafrica: Masindi: im just checking with Francois [11:26 am, 31/01/2022] Francois Bothma: ??? [11:32 am, 31/01/2022] Webafrica: Masindi: hes still investigating, will be with you shortly [11:35 am, 31/01/2022] Francois Bothma: THAT IS WHAT IS ALWAYS BEING SAID!!!!!! [11:33 am, 31/01/2022] Webafrica: Masindi: He hass just advised he is awaiting feedback and he will call you once he has feedback [11:38 am, 31/01/2022] Francois Bothma: I am just warning... if there is any money getting deducted from my account tomorrow I will take this to my lawyer. The bill i got for R999 is not mine to be paid because i did not cancel my account. I am awaiting a answer today and not a day later. [11:39 am, 31/01/2022] Webafrica: Masindi: i fully understand, he will call you once he receives feedback [8:24 am, 04/02/2022] Francois Bothma: [11:02 am, 28/01/2022] Webafrica: Junaid: Francois is just in his morning meetings and advised that he will make contact with you at his soonest convenience [11:05 am, 28/01/2022] Francois Bothma: I have been waiting 10 days already. If it is not today I will take it further. [11:10 am, 28/01/2022] Webafrica: Junaid: I understand and am so sorry for the wait, rest assured you will be contacted as soon as his done with his meetings [8:22 am, 04/02/2022] Webafrica: Kwanele: ohk for now as am trying to assist you how can i help you? [8:24 am, 04/02/2022] Francois Bothma: [5:14 pm, 18/01/2022] Webafrica: Hi there, my name is Vinchenzo, how can I assist you today? [5:16 pm, 18/01/2022] Francois Bothma: Urgent manager Francois to call me [5:19 pm, 18/01/2022] Webafrica: Vinchenzo: I have requested he call you urgenty [5:19 pm, 18/01/2022] Francois Bothma: Please i am not paying a cent. [5:27 pm, 18/01/2022] Webafrica: Vinchenzo: Okay Francois I have requested a call back [8:25 am, 04/02/2022] Francois Bothma: [11:18 am, 14/01/2022] Webafrica: Hi there, my name is Miles, how can I assist you today? [11:33 am, 14/01/2022] Francois Bothma: Hi i am still waiting for Francois to call me. [11:37 am, 14/01/2022] Webafrica: Miles: please hold still awaiting feedback [11:48 am, 14/01/2022] Webafrica: Miles: He has notified, please keep your phone close by [11:48 am, 14/01/2022] Francois Bothma: Will do [8:26 am, 04/02/2022] Francois Bothma: [1:15 pm, 13/01/2022] Webafrica: Miles: Hi there, my name is Miles, how can I assist you today? [1:15 pm, 13/01/2022] Francois Bothma: Any feedback? [1:18 pm, 13/01/2022] Webafrica: Miles: Is it in relation with the refund? [1:22 pm, 13/01/2022] Francois Bothma: Yes. I Received the refund last night but i only received R987. Francois said on Monday that there was a extra amount for December. [1:31 pm, 13/01/2022] Webafrica: Miles: please hold still awaiting feedback [1:39 pm, 13/01/2022] Webafrica: Miles: According to the finance department the amount is correct [1:43 pm, 13/01/2022] Francois Bothma: As discussed with Francois, you cant just pay me back R200 for December if you cancelled my service on the 15th. I am owed more. I am not going to discuss it wi… [8:27 am, 04/02/2022] Francois Bothma: Ok there you can see i requested a call back since the 13th of January 2022. And guess what.......... No call back!!!!!!!!! [8:28 am, 04/02/2022] Francois Bothma: That makes it 22 days without a call back.