Hi Lydia, we understand the frustration, especially when you’re ready to get started and waiting for login details delays access. The account appears to be active, and the username and password were already sent via SMS to the contact number on file. In some cases, messages may be delayed or filtered depending on the network or device settings. Please check the following:
- SMS inbox (including spam or blocked messages)
- Whether the correct contact number is being used
- Any message filtering settings on your phone
Warm regards, Webafrica Crew