BAD CUSTOMER SERVICE STAY AWAY!

I have been with webafrica for about 9 months now and EVERY SINGLE MONTH WITHOUT FAIL there are issues! At first it was failure to activate my service, followed by countless connectivity issues and for the past 3 months it's been wrongful debits to my account!

These ******* sent out a mail in February alerting me of a R50 increase which was supposed to be implemented as of 1st April but to my surprise my debit was R549 in March and R599 in April! From R499 to R599 in a matter of 1 month!

There's no way of speaking to an actual human over the phone! And the RUDE and *********** live chat agents on whatsapp are terribly slow, unhelpful and lack product knowledge

One agent by the name of BABALO M even went as far as to dismiss my query by simply replying "have a good day" after I had made him/her aware of my issue

I am cancelling this **** TODAY!