BAD CUSTOMER SERVICE FROM WEB AFRICA.

I installed my wifi in January 2022, I've been paying every month, this month I paid on the 4th of April, I accidentally paid to the wrong reference number, I called in to them to advise what happen and to find out how to just transfer the amount to the correct account, this hasn't happened, I went to Woodstock and spoke to the branch manager Dilshaad and it was said I will get an email the same day and the service will be activated in 24 hours which is today yet nothing, I'm struggling so much with getting in touch with them in general, when I call I get transferred from department to department and get placed on long holds, I'm really not happy, this is my money they playing with. They not coming with a proper solution and I've been struggling since the 4th of April with no satisfaction and terrible customer service.