Bad customer service from agents and activition process is mighty long!!!!

Web Africa has the worst customer service ever! I had 20 calls cut on me and 7 chats closed or no reply from the agents kept saying they transferring me or remain silent. The calls was the worst they only have a sales line that's no help because you get through the sales the line agent tend to drop the call if you not purchasing.

I was with another isp and I work from home, my company found alot of latency with the previous provider and ask me to switch apart from the latency I had great customer service with them.

I contacted web africa a week an half before I can request a cancellation with my previous provider advised it will take 2-6 hours to activate after payment. It was between home connect and web africa and because of home connect customer service I moved from them and didn't want to deal with their customer service again I did not go ahead and their activation takes 30-an 1 to Activate. I should have just went ahead.

On Tuesday I made payment with web africa after making payment this consultant tells me it takes 24hours I advised I was told 2-6 hours he said i was given the wrong information I waited that day and whole night I work nightshift the line was still not activated I called back Wednesday multiple calls was dropped and eventually one agent said they received payment today(Wednesday morning) and it takes 24-48 from the time they got the payment I advised that was not said when I called previously and i called more than 3 times before I can take up web africa. Was advised it will be escalated manager will call activation team will be in contact.

Waited the whole of Wednesday and the night still nothing right TILL Thursday morning I had multiple calls and chat closed still no help one agent said it take a few days not 24-48 hrs afri host, home connect and mweb take 30 minutes to 2-3 hours activation how come web africa take a few days due to their lies and deceit to make a sale i am. Getting a number of unpaid days!!!! Thembisa K, Fadilla Lala, Vuyelwa Jan, Lebogang, Bridgettah M, these were the agents cutting off the chat or not replying the list of agents on calls is a long list