Bad Customer Service

Their customer service is extremely bad. Their support staff starts helping you and then suddenly transfer you to the next one. It's like they don't know how to help me. I'm paying over R800 a month yet my Internet is more OFF and yet they still bill me the full amount. It have been off for 2 days now and yet nothing gets done. I have asked to move over to telkom or another company and still waiting for over a month for their Sales team to contact me. Their Vodacom is a **** service. Can't watch Netflix and they just don't care about their clients. I have asked them to cancel my service yet they keep on billing me. They are just *****ing my money and not even feeling ashamed of that. I will never refer them to anybody. I am speaking to IMRAAN and then suddenly he puts me over to NTHATI and then she doesn't even speak. She just keeps quiet. Pathetic to say the least. I will also put this on HELLOPETER. Liza Venter ***