Bad Customer Service

Worst experience ever by one of the managers. I have been a customer of Web Africa for a long time from when they still had hosting services to now as an ISP. I had an issue which one of the consultant was explaining and due to the fact that another consultant told me wrong information I then asked to speak to a manager. Before I could explain my reasons to this so called manager she then wen't on with a speech before even listening to me for 10 seconds. I have never ever had to speak to a manager that never listens to customers and I am extremely disappointed.