1 reviews | Active since Aug 2010
Bad Customer Service
charl prince - Client
16/04/2018 18:38
My router that was, on Friday 2017 - 4 - 13, promised to be delivered on Monday 2017 - 4 - 16 has not been delivered as at 18:30.
This after a promised turn around of 24 to 48 hours from Wednesday 2017 - 4 - 11.
With more than a hour and a half of telephone calls and different departments.
BUT yet i have a bill of over R600.
I am also waiting for a manager to cantact me back from one of my Friday calls.
This is even worse than Telkom.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica