Bad, bad service!! Not recommended

I must commend WebAfrica on their truly remarkable ability to turn a simple service transfer into an over 4 days -long endurance test of patience. After notifying their t team of my home move and requesting the suspension of services at the old address and activation at the new one, I expected a seamless process — perhaps that was my mistake. I mean, how difficult can it be to activate when there’s already an installation at the new address?

Instead, I’ve been treated to the full WebAfrica experience: being bounced from one agent to another with no resolution in sight, as if it’s a company-wide relay race to nowhere. Over four (4) full days without internet and counting — I can only assume this is part of your “value-added” services?

At this point, I wouldn’t dare recommend WebAfrica to anyone I genuinely care about — unless, of course, I wanted to ruin their day. If the goal is to frustrate your customers just long enough to run out the clock at 6pm, then hats off — mission accomplished.