BAD ATTITUDE AND BAD SERVICE ALL ROUND
<p>IT REALLY DISGUSTING HOW WEBAFRICA HAS BEEN TREATING ME, SINCE I HAVE SIGNED UP WITH THEM I DON’T REMEMBER NOT HAVING PROBLEMS. FIRSTLY THE CONSULTANTS WILL JUST IGNORE ALL YOU EMAILS ALTHOUGH THEY WOULD ALWAYS PLEASE DON’T HESISTATE TO CONTACT US WHEN YOU HAVE A PROBLEM. WHEN YOU DO SEND THEM EMAILS REGARDING A QUERY OR SERVICE THEY DON’T RSPOND, YOU MUST FIRST COMPALIN ON THEIR FACEBOOK PAGE THAT’S ONLY WHEN THEY RESPOND. TODAY I GOT ANINVOICE THAT I AM OWING THEM R200 WHICH I DON’T KNOW WHERE IT COMES FROM BECAUSE I DOWNGRADED MY PACCKAGE FROM R999 TO 799 AND KEVIN WAS ASSITNG IN THIS MATTER BUT IT DOES NOT SEEM THAT THIS MATTER HAS BEEN RESPOLVED. THE HEAD DOES NOT KNOW WHAT THE TALE IS DOING. I REALLY HATE THE SERVICE IAM GETTING FROM WEBAFRICA, THEY WERE VERY GOOD IN SUGNING ME UP BUT AFTER SERVICE SALE IS TERRIBLE EXTREMELY TERRIBBLE. I WOULD NEVER RECOMMEDND THIS ISP TO ANYONE. AFTER RECEIVING THIS INVOICE I SENT IT BACK TO THEM TO EXPALIN AND TILL NOW NOBODY HAS COME BACK TO ME. THE SERVICE IS PATHETIC.</p> <p>STAY AWAY FROM WEBAFRICA</p>
Hello ,
Thank you so much for your enquiry.
We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah