Aweful service!
<p>I made the huge mistake of choosing Web africa as my hosting site for my webpage in April</p> <p>They offer one month free so I signed up to try it. </p> <p>After discovering they have an aweful sitebuilding package (7days after signing up) I proceeded to cancel.</p> <p>Wel, firtsly they billed me TWICE for a package add on I never asked for (web site rank) , and I only wanted the 1 year domain and the site builder which should have only cost R99 as I got 1 month free.</p> <p>When I cancelled, all of a sudden they said I had to pay for the next month as I need a full calendar month to cancel (so they catch you anyway) and now my package would run until June which I had to pay although not using!</p> <p>Then I tried to move my domain to Hostking (amazing service at half the price) and they would not release the site or pick up my or host kings emails</p> <p> </p> <p>I sent multiple emails for them to remove the double service they charged me 2x R149 for and finally on the 6th of may they removed the charge, just to debit me again this month!!!!!!!!! </p> <p>And surprise surprise, billing does not answer, or they send you from pillar to post when you call or drop your calls!!,,</p> <p> </p> <p>never ever use this provider</p> <p> </p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
