Avoid WebAfrica like the Plague

Worst internet provider. I just upgraded from LTE to Fibre. Both Masindi and Jarryd on their WhatsApp "help" App promised to arrange for the old LTE router to be picked up. It never happened. Then the Fibre Zxyel Router I received has a signal that is so weak, I had to invest R2k on a WiFi Repeater so the signal could reach from the box in the kitchen to our bedroom in a small suburban house.

Finally I asked for an upgrade from 25mbps to 50mps via their website and the request was "pending" for a week. I finally asked Daniel on the WhatsApp "help" group to sort it out and he assured me the speed upgrade would happen "in 24 hours if not immediately". It's over a day later and still no speed upgrade. Avoid WebAfrica like the plague!